Frequently Asked Questions

Yes—if you’re facing staff shortages, rising operational costs, hygiene pressures, or repetitive tasks draining your team’s energy, robotics can be a practical, not futuristic, solution.

Our clients include hotels, hospitals, care homes, schools, shopping centers, offices, and even families. Most aren’t tech firms—they’re simply looking for smarter, more sustainable ways to work.

Not at all. Most of our customers are first-time users. We guide you through everything—setup, training, onboarding—until your robot becomes part of the team.

It depends on your space. For most delivery and cleaning robots, we can configure and train in a day. More complex integrations (e.g. elevators, facility systems) are planned with you in advance.

Yes. With our partner Simplify (Serbia), we enable robots to connect with ERP, POS, facility management tools, elevator logic, and more—far beyond standard factory settings.

You’re not alone. We specialize in adapting robotics to challenging environments—older buildings, unstable networks, or multi-floor layouts. We’ll assess and recommend accordingly.

Delivery, cleaning, guest reception, mobility assistance, education, wayfinding, and more. We tailor robot behavior to match your operations.

Yes. While our robots are built on proven platforms, we adapt them to the specific needs of each industry. For example, a restaurant may use a delivery robot with tray modules, while a hospital can use the same base unit configured for medicine transport. Cleaning robots can be adjusted for floor types, schedules, and environments. We also provide software customization and integration so the robots fit seamlessly into your daily operations.

Absolutely. We can coordinate multiple robots—even across brands—when needed. We help you build an ecosystem that grows with you.

Not necessarily. We offer flexible models: rental, lease, rent-to-own—so you can choose what fits your budget and strategy.

Full onboarding, on-site setup, training, and local support in your language. If something breaks, we repair or replace fast. We don’t outsource support—it’s part of who we are.

We’ll never recommend something that doesn’t fit. Our process starts with understanding your needs. If the outcome doesn’t match the promise, we adjust or offer alternatives.

Our robots receive regular software updates and functionality improvements. Their performance improves over time—without changing hardware.

No—they support your people. By taking over repetitive, tiring, or low-impact tasks, robots free up your staff to focus on service, care, creativity, and customer connection. They make your team more human again.

Yes. You can start with one robot or one use case and expand. We’ll help you plan and scale at your pace.

We’re not box movers. We’re a robotics integration partner. We don’t just deliver hardware—we help it work in your building, with your team, and in your language.

Yes. All robots meet EU safety and compliance standards. We also calibrate speed, sensitivity, and behaviors to your specific use case.

On the contrary—robots remove the repetitive burden so your people can focus on what truly matters: personal, high-value interactions. It’s not about removing humans—it’s about supporting them better.

Yes. We customize screens, audio, and logic flows to reflect your brand, language, and user experience—especially useful in multilingual, public, or guest-facing settings.

Just reach out. We’ll listen, understand your goals, and explore where automation could help. We’re not here to push—we’re here to guide. Let’s see if robotics fits your world.