Who Is KEENON?

Founded in 2010 in Shanghai, KEENON Robotics has become a world leader in commercial service robotics. Their mission is rooted in their name: keen on robotics—committed to developing systems that are smart, safe, and intuitive.

KEENON robots are now present in over 60 countries, operating in more than 600 cities around the world. They serve thousands of businesses daily—across hotels, hospitals, restaurants, offices, care facilities, and public venues.

Why We Work With KEENON

KEENON stands out for its blend of engineering excellence, ease of use, and global readiness. Their service robots are built to integrate seamlessly into real-life workflows, requiring minimal setup and training—while delivering consistent results.

Their solutions support our clients in:

• Reducing manual workload and relieving staff pressure in labor-intensive environments
• Improving guest and customer service, especially in high-traffic or high-demand settings
• Scaling operations with reliable, autonomous tools that adapt to various tasks and spaces
• All KEENON robots offered through GreatRobot are compliant with EU safety standards and backed by our local onboarding, support, and customization expertise.

Industries Where KEENON Delivers Value

KEENON’s technology is designed for practical, real-world use across sectors that face recurring operational challenges:

• Hospitality

Hotels use KEENON robots to handle room service deliveries, guide guests, and automate repetitive concierge tasks—allowing human staff to focus on personalized service.

• Healthcare

Hospitals and clinics benefit from delivery and cleaning automation, reducing infection risks and optimizing resource use—particularly in areas with staff shortages.

• Food & Beverage

Restaurants and catering providers use KEENON robots for autonomous food delivery and tray return, improving workflow efficiency and reducing wait times.

• Retail & Public Spaces

Shopping centers and supermarkets deploy robots for touchless customer guidance, advertising, and cleanliness assurance—enhancing experience and hygiene.

• Facilities & Building Management

Offices, airports, and government buildings use cleaning and support robots to maintain high standards of safety, hygiene, and operational continuity.

Their Vision and Innovation

KEENON’s core philosophy is to bring robotics into business life not as a novelty—but as a reliable tool. Their development focus includes:

• Advanced autonomous navigation and obstacle avoidance
• Intuitive human-robot interaction
• Fleet and task management through a powerful cloud platform

With ongoing R&D investment, KEENON continues to raise the bar for what robots can do—quietly, safely, and efficiently.